Disclaimer
Trial and Experimental Platform
BEYOND is currently operating in a trial, beta, and experimental phase ("Trial Phase"). The Platform is being tested for technical feasibility, user experience validation, and operational assessment.
During this Trial Phase:
- Services may be modified, suspended, or discontinued without notice
- Technical issues, bugs, or errors may occur
- Support may be limited or delayed
- The Platform may not be available 24/7
Use of the Platform during the Trial Phase involves inherent risks associated with experimental services. We make no guarantees of service availability, reliability, or fitness for any particular purpose.
Platform as Technology Facilitator Only
BEYOND provides technology infrastructure to connect Event Organisers with ticket buyers. We are NOT:
- Event organisers, owners, or operators
- Responsible for event quality, safety, or execution
- Guarantors of artist appearance or performance quality
- Liable for event cancellations, postponements, or changes
- Responsible for verifying event authenticity or legality
Event Organisers are independent third parties. Any contract for event attendance is between you and the Event Organiser, not BEYOND.
No Guarantees or Warranties
The platform and all services are provided "as is" and "as available" without any warranties, express or implied.
We specifically disclaim:
- Warranties of merchantability or fitness for a particular purpose
- Warranties of uninterrupted, error-free operation
- Any warranties regarding event occurrence or quality
Force Majeure and External Factors
BEYOND shall not be liable for failures or delays caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters (earthquakes, floods, storms)
- Pandemics, epidemics, or health emergencies
- Government actions, regulations, or lockdowns
- Wars, terrorism, or civil unrest
- Internet outages or infrastructure failures
- Third-party service provider failures
- Power failures or network disruptions
Third-Party Service Dependencies
BEYOND relies on third-party services to operate. We are not responsible for failures, outages, security breaches, or policy changes of these providers. Users are subject to these providers' own terms and policies.
- Firebase (Google) — Hosting and database infrastructure
- Cashfree — Payment processing
- Resend — Email communication
User Responsibility
Users are responsible for:
- Verifying event details independently before purchase
- Reading event-specific terms, conditions, and refund policies
- Ensuring compatibility of devices and internet connectivity
- Maintaining security of account credentials
- Complying with event venue rules and regulations
- Understanding risks associated with Trial Phase usage
Limitation of Damages
To the maximum extent permitted by law, in no event shall Beyond be liable for indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, data, or business opportunities; personal injury or property damage at events; emotional distress or disappointment; or travel or accommodation costs related to cancelled events.
Our total liability for any claims shall not exceed the lesser of (a) platform fees paid by you in the transaction giving rise to the claim, or (b) INR 1,000.
No Professional Advice
Information on BEYOND is for general guidance only and does not constitute legal, financial, tax, or professional advice. Consult qualified professionals for specific advice related to your circumstances.
Changes to Services and Disclaimer
We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time without liability. This Disclaimer may be updated periodically. Continued use of the Platform after any changes constitutes your acceptance of the revised Disclaimer.
User Acknowledgment
By using BEYOND, you acknowledge that:
Contact
For questions or concerns regarding this Disclaimer, please contact:
Beyond Support Team
Email: ctxgrowthagency@gmail.com
WhatsApp: +91 96995 17508
Website: ctxgrowthagency.in
Governing Law: India · Jurisdiction: Goa